You Need a Helpdesk Solution

Your customers can reach you 24/7/365.

LiveHelpNow Ticket System is an advanced management system that basically provides your website with its own helpdesk solution. Instead of receiving multiple emails your visitors can submit enquiries directly through our ticket system. You will have the ability to add automated question status notifications as well as gauge the effectiveness of your own support team. This feature essentially allows your ‘store’ to be open even when you are not there – giving you the ability to provide service 24/7/365.

Give Your Customers Power

Make your FAQ dynamic.

LiveHelpNow Support system is a multi-functional knowledge base. Imagine all of your questions from chat and ticket coming together in one perfect location that is easily accessible both internally and externally. These questions can easily be published in your companies FAQ and can be fully customized to match your website design. This functionality helps reduce your customer support costs while at the same time improving customer satisfaction.

Live Chat System that works!

Are you in touch?

Live Chat System by LiveHelpNow opens the door for your business to connect directly with its customers. Our software allows you to interact directly with visitors in the same way you would in a traditional retail store. You would not ignore customers in your store – so don’t ignore the customers that are visiting your website every day. There is no software to install. It is so easy to use that in less than 5 minutes you can be chatting with your customers. Your customers are waiting to hear from you so get started now!